Privacy Policy

1. Data Controller

The data controller responsible for processing on this website is:

Alpine Car Care
Owner: to be added
Gufeltalweg 5 Top 6
6020 Innsbruck
Tirol, Austria

Telephone: +43 664 204 58 61
Email: [email protected]

2. General Information on Data Processing

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations (in particular the GDPR) and this privacy policy.

You can generally use our website without providing any personal data. Where personal data is collected on our pages, this is always done on a voluntary basis.

3. Hosting

This website is hosted by Netlify, Inc. (44 Montgomery Street, Suite 300, San Francisco, CA 94104, USA). When you visit our website, information is automatically stored in so-called server log files, which your browser transmits automatically. This includes:

• IP address of the requesting device
• Date and time of the request
• Name and URL of the file retrieved
• Referrer URL
• Browser and operating system used

Data processing is carried out on the basis of Art. 6(1)(f) GDPR (legitimate interest in the stable and secure provision of the website). Netlify may process data in the USA. The EU Commission's Standard Contractual Clauses serve as a safeguard to ensure adequate data protection.

Further information: Netlify Privacy Policy

4. Content Delivery Network (CDN)

We use Cloudflare, Inc. (101 Townsend St, San Francisco, CA 94107, USA) as a content delivery network (CDN). Cloudflare may process technical data such as your IP address to optimise and secure the delivery of this website. Processing is based on Art. 6(1)(f) GDPR (legitimate interest in the fast and secure delivery of the website).

Further information: Cloudflare Privacy Policy

5. Contact Form

When you use our contact form, the data you enter (name, email address, telephone number, location, vehicle, desired service, preferred date, message) is transmitted to us and stored for the purpose of processing your enquiry.

Data processing is carried out on the basis of Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(a) GDPR (your consent given via the contact form).

The form data is processed via our hosting provider Netlify and forwarded to us by email notification. The data is used exclusively to process your enquiry and is not shared with third parties.

The data is deleted once it is no longer required for the purpose for which it was collected – typically after the conclusion of communication, provided no statutory retention obligations apply.

6. Cookies

This website uses no cookies. No tracking cookies, analytics cookies, or advertising cookies are deployed.

7. Analytics and Tracking

This website uses no analytics tools and no tracking. No services such as Google Analytics, Matomo, or similar are employed. Your browsing behaviour is not evaluated.

8. WhatsApp and Instagram

Our website contains links to our WhatsApp (Meta Platforms Ireland Ltd) and Instagram (Meta Platforms Ireland Ltd) presences. These are simple external links; no data is transmitted to Meta until you actively click on them and visit the respective platform. The data processing that then takes place is governed by Meta's privacy policy: Meta Privacy Policy.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR) – You may request information about the data we hold about you.
• Right to rectification (Art. 16 GDPR) – You may request the correction of inaccurate data.
• Right to erasure (Art. 17 GDPR) – You may request the deletion of your data, provided no statutory retention obligations apply.
• Right to restriction of processing (Art. 18 GDPR) – You may request that the processing of your data be restricted.
• Right to data portability (Art. 20 GDPR) – You may request that we provide your data in a machine-readable format.
• Right to object (Art. 21 GDPR) – You may object to the processing of your data.
• Right to withdraw consent (Art. 7(3) GDPR) – You may withdraw any consent you have given at any time with effect for the future.

To exercise your rights, please contact us at: [email protected]

10. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data. The competent authority in Austria is:

Österreichische Datenschutzbehörde (Austrian Data Protection Authority)
Barichgasse 40–42
1030 Vienna
Telephone: +43 1 52 152-0
Email: [email protected]
Website: https://www.dsb.gv.at

11. Changes to This Privacy Policy

We reserve the right to amend this privacy policy to ensure it complies with current legal requirements or to reflect changes to our services. The updated privacy policy will apply to any subsequent visits.

Last updated: October 2026